HOAN

SHIPPING

• Shipping costs are free for Indonesia.
• For international shipping, we use UPS/EMS/TNT as reputable international shipping agencies and all items will be traceable via tracking number once shipped.
• Please note that order processing time may be up to 3×24 from the payment confirmation. While the delivery time from Expedition may be up to 7 days.
• If you have any question regarding your order, please to email us at info@reservoartconceptstore.com.
• ReservoArt Concept Store takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your local government.

RETURNS AND EXCHANGES

• Customer should inform the shop same date as they received the item.
• Send us photo of the damages item before return
• Customer will be paying for the shipping return cost
• Refund doesn’t apply for the damages by the carrier